Billions of people depend on postal and courier services every day to send everything from personal letters to online orders This article explores postal courier services. . As e-commerce has grown around the world, this dependence has grown too.
The 2024 Universal Postal Union report said that postal services now serve 7.3 billion people. Statista also said that in 2022 alone, about 161 billion packages were sent. As this dependence grows, so do the criminal plans that are based on it. Cybercriminals have used this trust as a weapon in a scam that spreads quickly called the fake shipment tracking scam.
Be careful of messages that ask for immediate payment or address changes. Real courier companies don't charge extra for redelivery. If you get a message that looks fishy, tell your local cybersecurity authority or postal service.
To keep customers up to date, businesses should regularly send out alerts about phishing campaigns that pretend to be their brand. Using email authentication protocols like DMARC, DKIM, and SPF can help keep fake messages from getting to customers. Working with mobile carriers to block fake SMS patterns and giving people a public verification tool to track messages can greatly lower the number of people who fall for these scams.
