Microsoft has acknowledged a Windows 11 issue that can result in a black screen after signing in, with the desktop shell failing to start automatically This article explores acknowledged windows 11. . The failure has been observed primarily on Azure Virtual Desktop hosts using FSLogix, especially when sessions load certain existing user profiles. In certain instances, users may regain access by initiating the desktop session manually.
Press the Windows key + Shift + Esc to open Task Manager, then select "Run new task" and type "explorer.exe." This action manually launches the Windows shell and should restore access to the desktop for the current session.
Microsoft's deployment advice indicates that administrators can distribute the policy via Group Policy in Active Directory or hybrid Microsoft Entra ID environments; managed devices typically refresh policy within 90 to 120 minutes, while gpupdate can speed up the retrieval process. Administrators should identify hosts running the affected Windows 11 builds, correlate sign-in failures with Explorer crash events, test the correct KIR against representative FSLogix profiles, and monitor session recovery after reboot. Microsoft warns that the rollback temporarily disables the issue until a permanent fix is available, urging organizations to maintain the policy and monitor Windows release health updates rather than relying on the workaround as final remediation.
